Amazon says its Prime delivery service is experiencing delays, and it’s running out of stock on some household staples thanks to the coronavirus outbreak, CNBC reports.
The company said during a blog post that the issues are thanks to a “dramatic increase within the rate that folks are shopping online,” resulting in “delivery promises [that] are longer than usual.” Amazon added that it had been “working round the clock with our selling partners to make sure availability on all of our products, and convey on additional capacity to deliver all of your orders.”
It’s not clear what proportion of the slowdown is thanks to employees opting to not come to work; as CNBC notes, Amazon made temporary changes to the attendance policy for its warehouse workers, offering them unlimited unpaid day off for the remainder of March.
Amazon has tried to curb coronavirus-related abuse on its platform, removing many products for creating false coronavirus claims, also as removing many thousands of listings over pricing and banning sellers who jacked up prices on high-demand items like face masks and hand sanitizer. the corporate has offered fortnight of pay to employees put into quarantine or diagnosed with the coronavirus, including its part-time warehouse workers.
It also established a relief fund to assist support its contractors and gig workers suffering from the coronavirus. Amazon’s independent delivery service partners, Flex delivery drivers, and other seasonal employees can apply for grants “approximately adequate to up to 2 weeks of pay” if diagnosed with the coronavirus or put into quarantine. Amazon made an initial contribution of $25 million into the Amazon Relief Fund.